Leisure Team Member L2 Apprentice

What you’ll do:

You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside, you will be a key support to your team on a daily basis, from preparing studios, gyms or sports halls for various activities to the general cleaning and upkeep of the centre

The basics: This is a full-time apprenticeship position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible, but working from home is not possible in this role. We are an accredited living wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is values-driven, not profit-driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: 

Access to a pension scheme. Health Assurance and access to counselling services Access to the tax-efficient Ride to Work bicycle purchase scheme Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL extras!

GLL society benefits (if you choose to join the society after your probation period) include:

The right to stand for the society board and to vote for board members to represent you Access to team building and fun events such as treks, concerts, outings, etc Access to a range of benefits exclusive to our people, ask your line manager for details or check out the Intranet About GLL

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and well-being of your community.

We offer two different types of work arrangements:

A permanent employment contract - part-time and full-time A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location. Be a competent swimmer & be able to successfully complete a swim test. Have the confidence and ability to engage with customers in a friendly and professional manner.

Training:

The apprentice will receive full on-the-job training by the employer as well as 20% off-the-job training. They will also have a full wrap-around support from SCL.

Training Outcome:

GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.

Employer Description:
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

Working Hours :
TBC at the interview stage.

Skills:
Swimming skills,Communication skills,Problem solving skills,Organisation skills