UK Sales Support Apprentice

Day-to-day tasks:

Provide support to the Sales Support Team (and the wider business when required), to include all administrative tasks Support the day-to-day running of the busy office environment, including reception and switchboard cover (answering and directing calls) Provide good customer service to clients, visitors, Staff, Suppliers and subcontractors Dealing with ad hoc management department requests and other business departments  Preparing and formatting documents, reports and presentations  Source and book hotel requests and make necessary travel arrangements  Completions of supplier request forms  Creating and receipting in purchase orders Managing office suppliers and ensuring stock levels are maintained Monitoring and promptly forwarding enquiries received via the info box Onboarding co-ordination for new starters (including ordering business cards, PPE and arranging for all necessary access for the business systems and portals) Produce site demonstration certificates Assisting with the organisation's office events or meetings You may also be required to undertake any other tasks required as part of your role Be an ambassador of the apprentice scheme and attend regular meetings within the group

Training:

This is a Business Administration Level 3 apprenticeship, which is delivered over an 18-month period. You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.

Training Outcome:

Upon successful completion of the apprenticeship, there will be a full-time position within the Customer Support Sales Department.

Employer Description:
Altrad RMD Kwikform is a leading formwork, falsework/shoring, heavy-duty support, ground shoring and safety & access company, with a proven track record of supporting the global construction industry for almost a century to create some of the world’s most challenging and impressive structures. With established operations across the globe, we provide a truly local service, backed up by significant international experience. Our diverse, comprehensive and cost-effective product range has been developed for safety, speed and cost effectiveness, so we can provide practical solutions for virtually any application, in any sector. Operating from 14 countries globally, our local presence ensures we are on hand to support you wherever and whenever we’re needed. With access to our extensive regional network, our customers benefit from availability, flexible delivery and improved equipment storage, and a high-quality fleet delivered when it’s needed, on time, in full. Complementing our product range with added value services is key to delivering successful solutions for our customers, and we know that the driving factors on every contract may differ. Listening carefully to your requirements allows us to incorporate these specifics into any proposals or designs that we prepare for you, allowing us to adapt our solutions to your contract’s specific needs. This is combined with unrivalled technical and engineering excellence, to provide customers with the most effective and innovative temporary works solutions. We strive to deliver the most efficient, safe and easy-to-use temporary works solutions for customers, a process enhanced by our digital engineering expertise. From 3D designs and BIM-compliant models to visualisation software LocusEye, these tools help our customers minimise risks and streamline workflows, enabling greater collaboration across the supply chain. At the very heart of this offering is our people, who understand the ever-increasing complexity of projects, tight timescales, and the need to meet stringent health and safety standards. Once we have supplied materials, trained Site Demonstrators can be on hand to provide practical guidance on how best to use our equipment in a safe and efficient manner, as well as advising on any design variations required. You will have access to an entire team of highly trained individuals, whose sole objective is to ensure you achieve a successful outcome, guaranteeing we surpass customers’ expectations every time. So, contact the team now to see how we can help bring your structure to life.

Working Hours :
Monday to Friday 8:30am to 5:00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Confident,Outgoing,Can do Attitude