Apprentice confectioner/pastry cook

Serve food and beverages maintaining individual company standards.  Deliver relevant food and beverage services, taking opportunities to maximise sales and improve customer experience and satisfaction.  Use communication effectively when delivering service, adapting communication to individual needs.  Maintain a safe, hygienic, and efficient working environment in line with individual business processes.  When providing service, ensure compliance with legislations; health and safety, food safety, including allergens, and licensing laws relevant to own role.  Engage with and use technology and equipment relevant to role appropriately and safely.  Handle transactions and payments securely.  Work as part of a team to ensure the delivery of allocated tasks, proactively dealing with any issues to ensure service is maintained.  Monitor and maintain stock levels in line with demand.  Know when and how to escalate issues and to whom.  Take personal responsibility for own development.  Comply with employer's expectations of professional standards in the workplace.  Engage with sustainability practices and initiatives within own business area and encourage others to seek opportunities to reduce impact on the environment.  Contribute ideas and suggestions to continually improve the efficiency and effectiveness of standard operating processes and ways of working.  Comply with principles and policies of equity, diversity, and inclusion in the workplace. 

Training:

The training will take place one day a week at City College Norwich, Ipswich Road, NR2 2lJ

Training Outcome:

This course will support your workplace development which may include qualifications such as L3 Hospitality Supervisor or relevant industry qualifications.

Employer Description:
A local bakery that has been run by Tony and Becky Blyth for over 7 years. It is a favourite with the locals and is a well-established part of the High Street. It sells a variety of baked goods, including fresh bread, cakes, pastries, and savoury items like sausage rolls. They also sell filled rolls, sandwiches, hot and cold drinks and take orders for custom items.

Working Hours :
09:00 - 13:30 shift with 30 minutes unpaid for lunch.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Passion for learning baking