Business Administration Level 3 Apprenticeship

Duties will include, but not limited to:

Work under the general direction of the Business Manager – to provide a comprehensive business support service to the Policy and Service Improvement team Undertake research for services and present that research in the most appropriate format Help the team design and monitor customer surveys and questionnaires to meet organisation needs and to maximise customer participation Undertake data entry and collation for the service to ensure we can report effectively to senior management Respond to service enquiries, providing adequate responses in a timely manner Scheduling of meetings and minute taking, liaising with relevant officers to ensure appropriate supporting information is provided before and after the meeting

Training:
Business Administrator Level 3 Standard qualification The qualification will be achieved within the work place over the duration of the programme

Training Outcome:
The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.

Employer Description:
The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.

Working Hours :
Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills