Tech Support Engineer Apprentice

As a Chubb Apprentice Engineering Technician you will: 

Get off to a great start on a rewarding career in a vibrant and exciting sector that is set to continue to grow and is continuously adopting new innovations as technologies evolve. Attend training and gain experience on a wide variety of different methods equipment. Attend College as determined by the Company, throughout the Apprenticeship (Block & Day release). On Job Training (OJT) as determined by Chubb and his/her Line Manager in accordance with Company requirements. Compile a Portfolio of Evidence as a requirement of their progression to support both their academic study and future application for Eng Tech with the IET. Complete marked assignments (TMA’s) to an acceptable standard as determined by our selected College/Chubb Systems Apprenticeship Manager. Get training on Installation and configuration of security applications on PC-based systems. Learn how to set up, configure, and test security outstations and devices. Perform software and system modifications as required. Provide hands-on and remote support to project and system engineers. Liaise effectively with suppliers and clients for seamless project execution. Conduct on-site commissioning and support activities in alignment with project and service demands. Must be 17yrs or over as you will need to drive as part of your role. We will accept someone learning to drive on the understanding you will have a full driving licence by the end of your 2nd year.

Training:
While on this apprenticeship, you will work towards a Level 3 Tech Support Engineering Technician apprenticeship based in England. The training will consist of week-long modules covering theory and practical classroom training, manufacturer systems training, and real-world experience shadowing Chubb engineers in the field. Be prepared to attend local college on day-release or stay away as required on weekly block-release residential training, as delivered by our Apprenticeship training partners.

Training Outcome:

Complete the programme and you will join our Head Office team as a fully qualified Tech Support Engineer. Here your training will continue, with close support from our early careers team.

Employer Description:
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees work from 250 branches in 20 countries to make the world a safer place. You will find our solutions covering over 1.3 million customer sites.

Working Hours :
Monday - Friday, 9.00am - 5.00pm with 30 minutes for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working