Apprentice Optical Assistant

Obtaining patients' medical history Preparing Private and NHS records and paperwork Filing in correct locations Updating manual and computerised patient records Process NHS and private payments Use computerised patient recalls Assist in the choosing of patients' frame choice Telephone patients when they are due for an eye test Diary management Process spectacle and contact lens orders Contact patients via phone to confirm appointments and advise when spectacles are ready Training is given to fit spectacles and small repairs Stock control and merchandising Meet and greet patients on entering the practice Housekeeping duties

Training:
Optical Assistant Level 3 Apprenticeship Standard Long-term career and promotion prospects This is a full-time role with training delivered remotely to the workplace

Training Outcome:
Additional opportunities for further training/qualifications Possible full-time position in this area of work

Employer Description:
Welcome to Potters Bar Eyecare! esteemed practice with a legacy of over 40 years. Established in 1965 by Mr. Howard Peters and his brother, and guided by Julie Gazey from 1990, we’ve provided professional, comprehensive eye tests and a wide range of glasses frames and contact lenses, serving the local community with dedication.

Working Hours :
Shifts to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience