Financial Assessments Review Officer Apprentice

Carry out financial assessments reviews and annual reviews under the Council’s Charging Policies and other legal frameworks, through desk-based work, in accordance with defined legislation, procedures and timescales so the Council may correctly charge for social services care packages, respite and residential care. Following process and procedure as per the Care Act 2014. Being able to communicate with colleagues and customers in an easy-to-understand language. To proactively identify service improvements, making recommendations to improve overall service delivery and customer service or working practices with knowledge of legislative requirements, quality assurance objectives and good practice. This may include contributing to development of IT systems to support improvement. Ensure the review of the assessments are dealt with correctly and in a timely manner, giving advice and guidance as required. Liaise with legal services in order to seek advice on complex legal issues relating to financial assessment reviews, where appropriate.

Training:
This is an 18 month apprenticeship programme  You will receive a combination of face to face and online training and support.   A minimum of 6 hours a week of your work time will be dedicated to improving new skills, knowledge and behaviours. 

Training Outcome:
Upon completion you will have a level 3 Business Administration Apprenticeship qualification.   You will be able to apply for other business administration roles or progress onto project management or other career pathways. 

Employer Description:
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Full Driving Licence,Access to own car