Administrator Assistant Apprentice

You will be working between at our sites in Hull and Scunthorpe and your duties will include: 

Provide administrative support to relevant departments, teams and individuals to contribute to the effective working of HFR Solutions CIC holistically but primarily within the British Steel Emergency Services provision.

Dealing with course bookings using the relevant, site-based systems, ensuring completion in an accurate and timely fashion, using electronic diary systems to keep course bookings up to date and producing and issuing completion certificates where required

Provide support to other personnel within HFR Solutions CIC to complete all tasks efficiently and effectively.

Processing orders, using the relevant site based systems, to maintain stock levels on site and ensure compliance of site KPIs.

Administration of site vehicles and ensuring legal compliance is maintained – e.g. servicing and MOTs

Always delivering exceptional customer service including when answering the telephone, and welcoming visitors and course delegates on-site

In line with requests from other personnel, provide, organise, report and file all data, information and documentation using best practice methods and systems

Ensure stock, services and environment are suitable for contract needs, including, but not limited to: stock taking, ordering and organisation of consumables and preparation of training facilities and documentation

Ensuring a healthy, safe, and legal approach to all work activities in line with business, quality, legislative, legal and awarding body requirements; highlighting concerns and/or improvement opportunities to the Line Manager or other senior team members

Providing administrative support, including minuting and the production of data, for operational meetings

This list is non-exhaustive and may include other duties designated as appropriate to the role

Training:
You will undertake the Business Administrator Standard apprenticeship (level 3) which is completed in the workplace. You will study both on and off the job with the support and guidance of a fully qualified apprenticeship coach. Level 3 Business Administrator Standard Level 2 Functional Skills in English and Maths as required

Training Outcome:
Based on good performance, from the right candidate, we will be looking to develop an apprenticeship within the organisation, leading to progression into higher roles within the business.

Employer Description:
HFR Solutions are one of the largest social enterprises in the area established through Humberside Fire Service. They deliver a wide range of consultancy, emergency planning, response and training solutions to various businesses, individuals and communities. They also provide grants and support to local community organisations to facilitate community safety providing defibrillators, lifejackets, first aid and much more.

Working Hours :
Monday to Friday, times to be agreed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental