Admin Apprentice

Answering telephone calls and directing them to the appropriate personnel. Preparing reports and documents for management. Managing client relations by providing excellent customer service and addressing inquiries or concerns. Receiving and directing visitors, ensuring a professional and welcoming atmosphere. Data entry, including maintaining accurate records and databases. Word processing tasks such as drafting correspondence and creating documents. Filing documents and maintaining organised filing systems. Providing personal assistant support to managing directors as needed. Handling payments and managing a busy waiting/reception area. Managing waiting lists and handling inquiries from clients. Organising staff reviews and scheduling meetings. Communicating effectively with staff through platforms such as Slack. Performing general office duties including filing, copying, and scanning documents. Basic website management tasks such as checking orders and updating product listings. Minute-taking during staff meetings and disciplinary proceedings. Facilitating the onboarding process for new staff and managing related paperwork. Creating newsletters and communications for distribution to clients or stakeholders. Maintaining records and systems up to date in compliance with GDPR regulations.

Training:

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. 

Training Outcome:

Opportunity to advance in the workplace or go onto Higher Education.

Employer Description:
Grimsby Twist & Flip Gymnastics Academy was founded in September 2011 by Nicky Nicol, an ex Regional & National gymnast who started Gymnastics at the age of 5 in Yorkshire. Twist & Flip Gymnastics Academy was started by Nicky Nicol after working alongside Beth Tweddle’s Total Gymnastics Academy coaches at Cleethorpes Leisure Centre back in 2010. After speaking with them about the lack of the sport within the area, Nicky’s idea was to start small running out of school clubs trying to give more children the opportunity to try the sport. Nicky is a strong believer that every child should get the opportunity to try the sport.

Working Hours :
Monday - Saturday, Shifts TBC

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working