IT Apprenticeship

Effectively communicate with end users, ensuring the user fully understands the information and what is required by providing technical support Perform routine IT tasks both independently and with other members of the team Working at multiple sites within the trust will be required from time to time Manage small projects Produce documentation to further IT support for students and staff Facilitate the smooth running of the IT systems by undertaking reasonable tasks as required, including some administrative tasks Comply with the policies and procedures relating to child protection, equality and diversity, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person

Training:

Channel your passion for technology, unlock your potential, and learn to keep IT systems and end-users happy with this Level 3 apprenticeship programme.

You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance, and setting up virtual environments. 

With our exciting curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT.

Course 1: Supporting IT Architecture Course 2: Working with End-user Devices Course 3: Working with Network Architecture 

Your training will be delivered in blocks every 6-8 weeks, online via a SMART classroom. 

You will work towards your Level 3 Information Communication Technician qualification.

Training Outcome:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician

Employer Description:
Red Kite Learning Trust are a multi-academy trust made up of 13 schools in North and West Yorkshire, serving more than 8,000 children and young people and their families, from nursery to sixth form. They are passionate about learning, providing a rich curriculum which releases potential and creates opportunity for all their pupils.

Working Hours :
Monday - Thursday, 08:30 - 16:30. Friday, 08:30 - 16:00.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working