IT Apprentice

Checking that all equipment is present and functional (mice, keyboards etc) in IT Suites Preparation and installation of new equipment as directed by IT Support Officers / IT Operations Manager / IT Operations Director Maintenance, repair and cleaning of IT equipment and peripherals as required Checking and ensuring that Anti-Virus is installed on all workstations and servers Creation/deletion and updating of user ID’s, passwords and space allocations Updating of existing printer consumables database Maintain and keep IT stock rooms tidy and assist with disposal of disused equipment Assist the IT Team with necessary housekeeping tasks such as ensuring daily backups are completed and verified correctly Responsibility for promoting and safeguarding the welfare of children and young persons s/he is responsible for, or comes into contact with Suppporting staff as requested with Helping teachers prepare for the use of IT resources Provide technical help for staff and students during lessons Helping teachers with laptops, troubleshooting hardware and software problems plus basic training where appropriate and within postholder’s capabilities Attend staff and specific meetings relevant to the post holder Observance of Equal Opportunities, Confidentiality, Health and Safety Policies and Internet Code of Practice will be required Observance of complete confidentiality on all trust information is required and any failure to do so may be regarded as gross misconduct in terms of the Trust’s Disciplinary Policy The duties of the post could change based on the needs of the trust, legislation, technology or policy and appropriate training will be given to enable the post holder to undertake new or varied work Where the post holder is uncertain regards any user request, advice shall be sought from the IT Support Officer(s) or the IT Operations Manager This Job Description is current at January 2025, and is representative of the duties/responsibilities expected of the post These duties and responsibilities are neither static nor exhaustive and, at the discretion of the IT Director, are liable to variation to reflect any future changes required of this post

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for Any training you need to complete

What the next steps will be:

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Training:
Information Communications Technician Level 3 Apprenticeship Standard

Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship

Employer Description:
The overarching purpose of growing our partnership of trust schools is to work in alliance with each other in order to ensure that our learners receive an exceptional educational experience. We passionately believe in the power of collaboration and look to ensure all staff across all of our schools benefit from shared expertise, understanding and opportunities for self progression - learning together and supporting each other. Every academy has its own identity that enables it to best serve their community and I know that should you be successful in your application to join us, your dedication will continue to ensure that your children leave you with high aspirations and your families remain supportive of all that you do.

Working Hours :
Monday - Thursday, 8.00am - 4.00pm and Friday,8.15am - 3.15pm.

Skills:
Communication skills,IT skills,Attention to detail,Team working,Initiative,Reliable,Flexible,Positive attitude