L3 IT Technical Field Engineer Apprentice

Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to Level 3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business.

Training:
Fully funded Level 3 IT Solutions Technician apprenticeship with HPE CDS and LearnTech. Typical duration to gateway: 13 months (followed by up to 3 months for the End Point Assessment (EPA) period) Apprenticeship level: Advanced (Level 3) Programme: IT Solutions Technician

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly live remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 IT Solutions Technician standard.

The training covers the following core occupational duties listed here: 

https://www.instituteforapprenticeships.org/apprenticeship-standards/st0505-v1-1



Training Outcome:
Potential to transition into a permanent Technical Field Engineer role or explore other career paths within HPE.

Employer Description:
At Hewlett Packard Enterprise (HPE), we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE’s offerings, and we’re excited to welcome passionate apprentices to our two-year apprenticeship programme.

Working Hours :
Monday - Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Problem solving skills,Team working


  • Location: Trowbridge (mobile role) BA14 6FP
  • Type: Permanent
  • Recruiter: TECHNICAL PROFESSIONALS LIMITED
  • Posted: 17-Feb-2025
  • Posted on: findapprenticeship.service.gov.uk