Customer Support Apprentice

Speaking to our customers to deliver a structured solution with confidence. Demonstrate and deliver exceptional problem solving and trouble shooting skills. Ability to ask the right questions to gain an understanding of the customer's business. Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think on your feet and quickly research to find an answer for the customer query.

Training Outcome:

Potential permanent position upon successful completion of the apprenticeship.

Employer Description:
Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Working Hours :
Monday - Friday Hours to be confirmed Hybrid Working

Skills:
Communication skills,IT skills,Organisation skills,Can-Do Approach,High Energy,Interpersonal Skills,Pro-Active