Business Administrator Apprentice

Your duties will include:

Meeting & greeting clients & guiding them around the showroom or to an appropriate colleague.

Assisting the Office Administrator, including scanning in documents, preparing correspondence to be sent to clients.

Answering the telephones & directing calls through to the relevant department.

Maintaining brochures & other displays.

Keeping a record of clients that visit the showroom.

Update & maintain client records on the CRM system.

Learning about our products to help explain them to clients.

Training:

For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.

Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.

Training Outcome:

Upon successful completion of the apprenticeship, there is the opportunity of a permanent position and the chance to progress in varying aspects of the business.  

Employer Description:
WE are the South East's leading home improvement company. We offer an exclusive luxury collection of windows and doors. Our reputation has allowed us to sign marquee agreements with the country’s leading manufacturers to ensure that our customers receive a choice that simply cannot be matched or offered by anybody else in the South East.

Working Hours :
Monday - Friday, 9am - 5pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Confident,Interest in Social Media