Sales Development Apprentice

You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards Responding to all initial inbound queries Supporting the sales team with the process flow for customers Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports · Work with wider teams to ensure a smooth user experience Customer retention and growth · A customer-centric approach always is essential

Training:

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours.

At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship.

Training Outcome:
This role will lead the candidate to a Business Development Manager role.

Employer Description:
EZOO is a growing innovative company based in Kenilworth who offer an electric car Salary Sacrifice allowing employees to save up to 60% off the price of an electric car. The savings are made from the deduction of Tax and NI contributions from the gross salary of the employee. We offer the scheme at net zero cost to the employer. We provide an all-inclusive package with the Car, Insurance, Maintenance and Breakdown cover for a monthly fee with market leading Early Termination protection

Working Hours :
To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.30-5.00pm with the flexibility of working some Saturdays with time off in Lieu.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience