Business Administration Apprentice

As an Administrator, you'll make a real impact on both your team and our customers. Plus, you'll work towards a Level 3 Business Administration qualification over the course of 15 to 18 months—an exciting stepping stone towards a fulfilling career in Compliance, with plenty of opportunities for growth and progression within the business.

This is more than just a job: it's the start of your career journey. Ready to take the first step? Apply today!

How you will make a difference

Helping manage the Complaints and SAR inboxes Assisting with reviewing correspondence and making sure it's linked to the correct files, with clear next steps Supporting the maintenance of Data Protection Logs, including tracking access or deletion requests Assisting with acknowledging subject access requests and preparing responses, including gathering relevant letters and emails Helping prepare responses to data deletion and restriction requests Acknowledging complaints and sending holding responses where needed Updating records and outcomes of complaints in our Case Management System Assisting with the upkeep of department records, including the Complaints Log, SAR Log, and other data rights logs

This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the post’s purpose. The job description will be kept under review and may be changed according to business requirements. Discussions on any major changes will be held with the postholder.

This is a great opportunity to learn and grow while contributing to a vital area of our work!

Training:

As a Business Administrator Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English (if not already achieved)

You will also develop the skills, knowledge and behaviours required to work within an office environment. This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.

Training Outcome:

Great prospects for progression to a full-time position for the right candidate upon completion of the apprenticeship.

Employer Description:
As Investors in People Employer of the Year (Gold, 250+ employees), we believe that our people are our most valuable asset and that they are the key to our success. Life at BW Legal is engaging and supportive and we ensure that all colleagues are trained, recognised and rewarded equally. Every colleague is provided with the bespoke development and support they need to thrive and accomplish their career potential and we aim to build a sense of belonging for everyone who works here.

Working Hours :
Your working week of 36 hours, 8.30am – 4pm, Monday to Friday, will comprise of 30 hours practical work experience and 6 hours per week is allocated for dedicated study time to support your qualification.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Knowledge of Microsoft Excel,Knowledge Microsoft Office