HR Support Apprentice

Using HR systems to keep records; providing relevant HR information to the organisation and working with the Council on workforce and talent development. Accessing information systems to maintain accurate and timely information for the team members working on key projects and programmes of work. Acting as a responsive and helpful point of resolution for enquiries and queries to the team, and across the wider local authority, prioritising and appropriately dealing with or redirecting communications in a timely manner. Supporting team members with the organisation of learning and development events and courses including booking rooms, delegate list, coordinating with providers, and arranging equipment for the session. Supporting with the administration of e-Learning activities, including assisting with access to courses, and maintaining records on the Learner Management System (LMS). Supporting the production of documentation for our work such as educational engagement and staff awards Complying with customer service standards. Liaising with other sections and external contractors/agencies. General office administration duties (filing, post, scanning etc).

Training:
To complete on and off the job training in line with your apprenticeship standard and attend apprenticeship training days (be able to travel to college/training provider location)

Training Outcome:
HR Assistant 

Employer Description:
Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

Working Hours :
Your normal hours of work are based on a 37 hour week.

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative