Apprentice Optical Assistant

Obtaining patients' medical history Preparing Private and NHS records and paperwork Filing in correct locations Updating manual and computerised patient records Process NHS and private payments Use computerised patient recalls Assist in the choosing of patients' frame choice Telephone patients when they are due for an eye test Diary management Process spectacle and contact lens orders Contact patients via phone to confirm appointments and advise when spectacles are ready Training is given to fit spectacles and small repairs Stock control and merchandising Meet and greet patients on entering the practice Housekeeping duties

Training:
Optical Assistant Level 3 Apprenticeship Standard Long-term career and promotion prospects This is a full-time role with training delivered remotely to the workplace

Training Outcome:
Additional opportunities for further training/qualifications Possible full-time position in this area of work

Employer Description:
A cornerstone of Stoke Newington since 1945. Founded by Mr. Patrick Fitzgerald and elevated by Stephen Davis in 1974, we’ve continuously evolved to offer personalised, high-quality eye care. Frustrated by the impersonal standards of chain stores, I’ve redefined our approach to eye exams, ensuring detailed, personalised tests that prioritise your comfort and care. Since 2014, my goal has been to deliver the highest level of customer service, making each visit enjoyable and enriching.

Working Hours :
Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience