Retail Parts Advisor Apprenticeship

The role of a Retail (Parts) Advisor Apprentice:

Building and maintaining relationships with internal and external customers both in person and over the phone. Developing relationships with other departments. Preparing orders. Meeting deadlines. Stock control/management. Processing warranty claims and payment. Identifying parts. Business development/planning. Marketing and visual merchandising. Forecasting and budgeting. Managing logistics including organising and arranging deliveries.

Training:

You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.

Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.

Training Outcome:

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

Parts process specialist. Parts supervisor. Parts manager. After sales manager. May lead to sales executive.

Employer Description:
Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

Working Hours :
To be confirmed by employer

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience