Customer Service Apprentice

As an Apprentice Customer Service Agent, you’ll support us to work with a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies Making our customers happy by being proactive and innovative is crucial to this role

Duties will include (but will not be limited to):

You will be dealing with customer orders on the phone Dealing proactively with any queries and complaints Keeping customers up to date with progress

If you’re one who enjoys doing the same thing every day, maybe this role isn’t for you. You won’t be spending every day doing boring, repetitive jobs! If you love getting stuck in and putting a smile on our customers faces, then now we’re talking!

Training:
You will complete a Level 2 Customer Service Practitioner Apprenticeship Standard

Training Outcome:
There are lots of opportunities at Breedon Group to move onto more senior customer services roles, team leaders, management and even sales This role will offer the opportunity to complete a level 3 customer service apprenticeship following the level 2 for the right person

Employer Description:
Breedon is a leading construction materials group in Great Britain and Ireland. Our GB division comprises fully-integrated aggregates and downstream products businesses throughout the UK . We supply aggregates, asphalt, ready-mixed concrete & mortar and concrete blocks, together with a range of specialist building products including clay bricks and tiles, other clay products, decorative aggregates and Welsh slate, which are sold throughout the UK and Ireland.

Working Hours :
Monday - Friday, Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience