Financial Services Administration Apprentice

This apprenticeship is ideal for someone looking to start a career in financial services. You’ll receive structured training, practical learning opportunities, and the chance to work alongside experienced professionals in a collaborative and supportive environment. 

Key Duties:

Assisting with the production of accurate client portfolio valuations statements Preparing new business and managing advisers annual review processes Assisting the Business Processing Administrator with sending out LOAs and chasing providers Obtaining Anti-Money Laundering Requirements and conducting electronic checks for new and existing clients Dealing with client queries and telephone calls where appropriate Providing Adviser with any supporting documents required for client meeting, e.g.,provider specific application form, company Fact Find, client agreement, fee agreement, etc. Adding Fact Find and plan information onto back-office system (Plannr), ensuring plan information is up-to date and any transferred/surrendered plans are marked as such Obtaining literature and forms from providers and pre-completing basic client details Answering telephone calls in a polite & professional manner Greeting clients when required and offering refreshments. Ensuring advisers book meeting room for client meeting (via Outlook)

Training:

The Financial Services Administrator Level 3 Apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. 

Key Learning Outcomes:

A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation

Professional Qualifications:

RO1 - awarded by The Chartered Insurance Institute (CII) Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors

Training Outcome:
Upon successful completion of the apprenticeship, there is potential for a permanent position and further career development within our organisation

Employer Description:
Engage Wealth Management is a professional and client-focused financial advice firm based in Brighton & Hove. We specialise in delivering tailored financial planning solutions, helping individuals, families, and businesses achieve their financial goals. Engage offers services, including retirement planning, investment advice, and protection planning, with a strong emphasis on building lasting relationships and providing clear, transparent guidance. Our dedicated team of experts ensures clients receive personalised advice to navigate life’s financial challenges with confidence.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic,Punctual