Administrator with Care Apprentice

To ensure the day-to-day operation of Care Support’s office facilities To carry out all office administrative tasks, including filing of reports and documents, photocopying and answering the telephone Supporting with Interviewing and vetting of applicants for employment with Care Support based on Care Support’s policies and procedures To manage Care Support’s Quality Documentation System in accordance with document control procedures Assisting with maintaining and updating records onto the rostering software of funders, customers and care workers as required Answering the telephone and directing all calls as appropriate All administrative tasks that are required for the business to operate on an effective and efficient level Helping all Care Support office staff with any of their duties as and when required Typing and preparing letters, graphs, PowerPoint presentations, communications and any external newsletters Preparation of reports as required Data inputting of timesheets using the Care Support computer system Dealing with payroll and invoice queries where appropriate Collating timesheets with invoices Upholding communication processes and maintaining staff and client confidentiality Adhering and implementing Care Support policies and procedures Maintaining and organising an effective archiving system in line with retention policy and GDPR laws Provide a high-quality standard of care to customers living in their own homes within an Extra Care environment Enhance the wellbeing of service users by assisting with differing aspects of their daily living. This can include personal care which may include the following: helping to get up in the morning and go to bed in the evening, dressing and undressing, washing, bathing, personal grooming, continence management and personal hygiene Domestic duties including changing bed linen, assisting with laundry, cleaning kitchen, bathroom, vacuuming and dusting Preparing or assisting with the preparation of meals, snacks and drinks, in accordance with their likes, dislikes, nutritional needs or cultural requirements Promote and maintain physical independence of service users by correctly using mobility aids when needed as well as using moving and handling equipment safely and correctly Develop a rapport with service users and cultivate a safe and supportive relationship Support with their health needs as required, e.g. supporting the service user in taking medication and keeping a clear and accurate record of your visit including medication charts

 

Training:

You will be required to attend Barking & Dagenham College one day a week for day release.

Training Outcome:

Potential progression within the company.

Employer Description:
About Company Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, Care Support have now developed into a specialist extra care provider, delivering personalised care and support to over 800 units of extra care in the South East and continuing to grow. We passionately believe in the benefits of extra care and stimulate vibrant community hubs to allow the people we care for to enjoy their life and remain active.

Working Hours :
Monday – Friday, between 9am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience