Level 3 Business Administrator Apprentice
Role responsibilities to include booking appointment for our customers for Servicing, Installation and Remedials
Answering phone calls from customers
Shared responsibilities checking and responding to emails across two inboxes
Learning all areas of the business in relation to the apprenticeship
General office admin such as scanning documentation into our client accounts
Upload regular social media posts across our three social media platforms - Facebook, Instagram and TikTok
Project management - Management of customers own CRM software
Training:
As part of the apprenticeship you will complete the Level 3 Business Administrator Apprenticeship Standard
You will receive a grade Pass or Distinction on completion
In addition to the apprenticeship standard you will complete Level 2 Functional Skills in maths and English, if you don't have GCSEs grades C/4 or above or equivalent
The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress
There will also be monthly workshops.
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:
Urban Security Systems and Fire was established in 1999 and is based in Brighton. We are a well trusted and well-established business completing installations and servicing of Intruder alarms, Fire and emergency lighting systems, Access Control, Warden Nurse Call systems and Fire extinguishers. We are a fast pace company in a ever progressing industry.
Working Hours :
Monday - Friday, 8.30am - 5.00pm.
Skills:
Confident,Vibrant,Hardworking,Eager to learn,Basic Skills with Office 365