Customer Support and Office Administrator Apprenticeship

Supporting care staff and assist in recruitment procedures Managing projects to support the success of the company Data analysis & reporting, recording information via our systems Answering the telephone in an efficient, helpful, and pleasant manner Offering support & guidance Maintaining and keeping records up to date Dealing with a service users and directing their calls Understanding the service Providing a professional service General Office Duties

Training:

Business Administrator L3 Apprenticeship Standard

Training Outcome:

Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.

Employer Description:
Care Connect Homecare Services provides care and support to people in their own homes thus enabling them to live as independently as possible. We have been providing Care to Elderly People in Bury, Rochdale and Lancashire since June 2002. Our Services are tailored to meet your needs to help you remain in your own home independently as long as you desire. We aim to provide care to suit individual requirements; All care packages are customised to suit each client individually.

Working Hours :
Monday to Friday: 9.00am – 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness