Clinical Coordinator – Apprentice Administrator

The main purpose of the post is to meet and greet patients at reception and provide support to the clinical and research MRI admin teams. This will include data entry and contacting patients regarding their MRI appointments using NHS computer systems and Microsoft Office.

You will be responsible for ensuring administrative support is provided in a flexible, responsive and confident manner, both in a clinical and research setting. This will include a variety of duties and a high level of patient contact. The successful candidate should be able to work well with a wide variety of people as the department is made up of a multi-disciplinary team, as well as being a good team player.

To meet and greet patients and research participants at reception Answer basic telephone queries including from patients and referring hospitals Book routine MRI appointments using the clinical system, EPIC, and the KCL system CRF Manager Send appointment letters Update the patient waiting list on EPIC Confirm patient details and appointments by telephone (details may be of a sensitive nature) Research data input onto the relevant systems including Microsoft Excel To understand and operate within the scope of departmental administrative standard operating procedures (SOPs) To communicate effectively with members of the multi-disciplinary team working within the facility Will liaise with a variety of professional figures within the NHS - this includes consultants, fellows, radiographers, managers, administration staff and patients To establish and maintain excellent working relationships Facilitate and foster good working relationships with personnel in the School of Biomedical Engineering & Imaging Sciences and Clinical Directorates. Contribute to collaborative decision making with colleagues from the clinical lists To assist in maintaining a safe working environment for the team involved in all aspects of clinical work. To support and be considerate of, other members of the team Be aware of and have a good up to date working knowledge of Data Protection, Information Governance. To work in accordance with Good Clinical Practice The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post

Training:

This apprenticeship is delivered as a day release. You will be required to attend college in Stratford, E15 once a week. 

Level 3 Business Administrator  Behaviour, Skills and Knowledge

Training Outcome:

There is an opportunity to potentially secure a permanent position at the end of apprenticeship.

Employer Description:
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. 

Working Hours :
Monday to Friday 8.00am to 4.00pm

Skills:
Communication skills,Attention to detail,IT skills,Administrative skills,Customer care skills,Team working,Non judgemental