Apprentice Office Administrator

Supporting the lettings team in delivering their administrative requirements Supporting the Operations Manager with any wider office administration tasks Answering calls and processing applicant enquiries Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants Assisting with walk-in customers and contractors

Training:
Level 2 Customer Service Practitioner qualification You will receive specific on the job training from the employer in your workplace at Martin & Co Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme

Training Outcome:

Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:

Customer Service Specialist (Level 3) Business Administrator (Level 3) Team Leader (Level 3)

You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!

Employer Description:
We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for property. We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code. We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.

Working Hours :
Monday to Friday 9am - 6pm

Skills:
Communication skills,Attention to detail,Customer care skills,Problem solving skills,Logical,Team working