Business Administration Apprentice

Managing daily administrative tasks such as schedules, spreadsheets, and filing Tracking client course progression and providing support through customer service Using tools such as Monday.com, HubSpot, Google systems, Acuity, and Kajabi to streamline processes Assisting with creating reports and managing data Supporting the team with event preparation, document creation, and general office tasks Balancing independent projects with teamwork initiatives Handling customer queries over the phone, email, WhatsApp or text.

Managing schedules and calendars        

Organising and maintaining company records        

Tracking student progression        

Handling customer service inquiries        

Managing and updating spreadsheets       

Using Monday.com for task management        

Utilising HubSpot for CRM tasks        

Scheduling appointments with Acuity        

Maintaining and updating Kajabi platform     

Generating reports        

Assisting in event planning and logistics        

Preparing administrative reports       

Arranging travel for company events        

Supporting weekend events if needed        

General Administrative Tasks        

Attending Meetings        

Supporting Management

Making Tea & Coffee

Training:

On programme Training:

Level 3 Business Administrator Apprenticeship Standard Level 2 Functional Skills in maths and English Institute of Apprenticeship Certificate

End-Point Assessment (EPA):

Knowledge test Skills test Oral questioning - underpinned by portfolio

Training Outcome:
Potential full time employment with the company Career growth in office management, executive assistance, operations manager

Employer Description:
We are a property investment training provider, offering training and coaching services. We have been running for several years and have a strong online presence.

Working Hours :
To be confirmed during the interview process.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative