Level 3 Business Administrator Apprenticeship - Hallsville Primary Academy

To provide day to day reception cover To remain professional at all times To ensure sensitive information is handled with care whilst maintaining confidentiality at all times - GDPR To ensure school security measures are adhered to by operating the various control mechanisms in place. This includes responsibility of ensuring ID is checked for all visitors, passing on any ID paperwork for supply teachers to the line manager. Any concerns must be reported to the line manager in the first instance. To ensure all visitors are greeted in a prompt, professional and welcoming manner dealing sensitively with a wide range of issues. Being able to deal with any conflict effectively and with minimum of fuss. Ensuring the appropriate people are informed of any conflict which may arise. To provide assistance when required to staff and visitors attending meetings at the school, this may include taking them to and from the meeting place and/or organising refreshments etc. To deal with enquiries, either face-to-face or by telephone, from parents, staff, pupils and other stake holders To register users attending school activities using the school’s computerised data base To answer all telephone calls in a courteous and timely way, including redirecting calls efficiently and passing on messages via email In the event of an emergency evacuation, to follow all procedures laid out in the evacuation plan and assist the school in clearing the building To undertake a range of admin duties including word processing, spreadsheets, faxing, photocopying, filing, collation and distribution of documents including mail merge, processing of correspondence and general clerical duties To give advice to parents about services and activities and sign posting as appropriate To update publicity on reception and on display boards To maintain and update waiting lists To engage actively in regular school meetings with the administration team, meeting any actions and deadlines agreed To distribute book start packs Any other duties as required by the line manager / head teacher, in line with the grading of the post

Training:

This Level 3 Business Administrators course is delivered through Articulate Rise, this flexible School Administration training programme features 11 expertly designed modules, covering vital topics such as project management, planning/organisation and presentation skills.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Milestone 1. The Organisation - (Aims, Values, Policy) Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity). Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity) Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility). Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project). Milestone 6. Preparation for End Point Assessment

Training Outcome:

Future opportunities for progression 

Employer Description:
Hallsville Primary School is a top performing primary school situated in Canning Town. The school is a founding member of the 'Agate Momentum Trust'. The Trust aspires to provide it's pupils with a world class education.  Senior leaders have researched and implemented the latest most effective practices from around the UK and across the globe in order to provide the children in the Trust with a broad, balanced and ambitious curriculum that puts the child are the heart of their curriculum and learning.

Working Hours :
Monday to Friday, 8.30am to 4.30pm, 35 hrs per week  (Term-Time only)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Interpersonal skills