IT Apprenticeship
Using the telephone to answer incoming support calls
Hands on repairing hardware
Resolving issues in office 365
Providing support remotely
Configuring new devices and processing new starter requests
Involvement in password resets and anti-virus configuration
Networking installation and monitoring
Laptop and computer repairs and upgrades
Training:
The apprentice will train on an online platform delivered by our specialised trainers
Training Outcome:
Pontential full time job role upon completion
Employer Description:
This apprenticeship is designed to provide hands-on experience in a dynamic and fast-paced environment, where you'll work alongside seasoned IT professionals, gaining valuable skills in systems management, technical support, and IT infrastructure. If you're eager to kick-start your career in IT and want to learn from the best, Trinity Managed Services is the place for you!
Working Hours :
Monday to Friday, 37.5 hours per week. Shifts to be confirmed.
Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working