Apprentice Business Administrator

Job Description: Level 3 Business Administration Apprentice.

Position Overview:

We are seeking a highly motivated and detail-oriented Level 3 Business Administration Apprentice to join our team. This apprenticeship opportunity offers a comprehensive learning experience where you will gain hands-on exposure to a range of administrative tasks while developing your skills in business processes, IT systems, communication, data analysis, and customer service. The ideal candidate will be proactive, display good judgement, and be committed to contributing to the successful completion of projects and the effective operation of the company.

Key Responsibilities:

Understanding Company Processes: Gain a clear understanding of the company’s core processes and systems, assisting with tasks to ensure smooth and efficient operations. IT Systems & Tools: Utilise multiple IT packages and systems relevant to the company to complete administrative tasks, manage databases, and record and analyse data where required. Database Management: Update, maintain, and review databases to ensure information is accurate, up-to-date, and accessible for relevant stakeholders. Data Analysis: Generate and present data reports when needed, using available systems to analyse trends and support decision-making processes. Proactive Problem Solving & Decision Making: Exercise proactivity and sound judgement when approaching tasks and challenges, making well-reasoned decisions and tackling problems in a calm and effective manner. Collaboration & Relationship Building: Foster and maintain positive working relationships within the team and across departments to facilitate collaboration and ensure smooth communication. Communication Skills: Demonstrate clear and professional communication in a variety of formats, including face-to-face, telephone, written correspondence, and digital platforms. Be responsive to queries and requests from internal teams and external stakeholders. Project & Customer Service Focus: Take an active interest in ensuring the successful completion of projects and ensure customer requests and queries are handled efficiently and professionally. Professional Behaviour: Maintain a professional and positive attitude in all aspects of work, representing the company well both internally and externally.

Essential Skills & Qualities:

Willingness to learn to use various IT packages and systems relevant to business administration. Ability to learn to manage and update databases, ensuring data integrity. Analytical mindset, with the ability to generate reports and interpret data. Good decision-making skills with the ability to handle challenges maturely. Strong interpersonal and communication skills, both written and verbal. Ability to collaborate effectively within teams and across the company. A proactive, self-motivated attitude, and keen to take ownership of tasks and work unsupervised. Professional and courteous demeanour at all times. Good attitude to follow instructions when needed to complete tasks

Qualifications & Requirements:

This is an apprenticeship role designed for candidates wishing to gain a Level 3 qualification in Business Administration. A willingness to learn, grow, and develop new skills is essential. No prior experience is necessary, but a basic understanding of office software (e.g., Microsoft Office, Excel, Word, Powerpoint) and IT systems is advantageous. Strong organisational skills and attention to detail.

Training Outcome:

Career development opportunities within the company.

Employer Description:
We proudly provide cleaning services to organisations up and down the West Midlands from our base in Dudley. Our friendly, professional, and trustworthy cleaning staff are all directly employed and managed by us; an approach that enables us to keep a close eye on standards of cleanliness and customer satisfaction.

Working Hours :
Monday - Friday between 9am - 3pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative