Home Moves Plus Officer

Home Moves Plus Officer
Location: Taunton and Wellington (Hybrid Working)
Contract: Temporary until 31st May 2024 (Potential for Extension)
Salary: Grade 13
Rates: £17.71 PAYE / £21.00 LTD
Reporting to: Lettings Manager
About the Role:
We are currently recruiting for a Home Moves Plus Officer to join our Communities Directorate. This role plays a key part in making better use of social housing stock by assisting tenants who are under-occupying their properties to downsize. Through this initiative, we aim to free up essential housing for those in need while also addressing the impact of large-scale construction projects on local housing demand.
If you are passionate about supporting tenants to find suitable housing solutions and want to contribute to creating sustainable communities, this role offers a fantastic opportunity to make a real difference.
Key Responsibilities:

Engage with tenants, families, and support networks to identify suitable housing solutions. Process essential documentation, including housing register applications, tenancy agreements, and grant applications. Maintain accurate records and update the housing management system with tenancy changes. Assess eligibility for grants and financial incentives, ensuring compliance with policies. Provide regular reports on financial incentives, location data, case studies, and overall project outcomes. Work closely with internal teams and external partners, such as housing associations, social care services, and local community organisations. Report safeguarding concerns in line with procedures. Support the delivery of housing objectives, including reducing temporary accommodation usage, improving mutual exchanges, and reducing overcrowding.

What We’re Looking For:
Essential:

GCSEs (or equivalent) including English and Mathematics. Strong knowledge of housing management, allocations, and lettings policies. Experience working in a housing-related role, particularly within income management or housing applications. Proficiency in Microsoft Office and housing systems such as Homefinder, HomeSwapper, and Open Housing. Ability to build positive relationships with tenants and key stakeholders. Excellent communication, organisational, and problem-solving skills. Understanding of safeguarding procedures and best practices.

Desirable:

Membership of a professional housing body (e.g. Chartered Institute of Housing). Experience working within a social housing organisation. Knowledge of health and safety legislation.

Why Join Us?

Be part of a vital project that directly impacts local housing availability and tenant well-being. Work in a supportive and collaborative environment. Hybrid working arrangements with travel across Taunton and Wellington. Opportunity to contribute to long-term housing strategies and service improvements.

Additional Information:

This role requires a Basic DBS check. Occasional evening and weekend work may be required. The role is initially funded until 31st May 2024, with potential for extension.

If you are passionate about making a difference in the housing sector and supporting tenants to find better-suited accommodation, we want to hear from you!
Apply today!