Level 3 Business Administrator Apprentice

Assisting other members of the sales administration team, the main duties will include -

Entering customer orders onto the company’s computerised system. Receiving stock from external suppliers and checking against purchase orders. Picking the stock items to fulfil individual customer orders and passing these to the engraving section for processing. On completion of the engraving, pack goods ready for dispatch. Arrange dispatch of orders either by Royal Mail or DPD carrier – company has daily site collections. For customer collections - contact the customer by email / telephone to advise items ready. Filing the completed customer orders / correspondence. Keeping the stock room and engraving room organised.

Other duties will involve assisting in the engraving department :

Quality control checks on items after engraving i.e., ensure text agrees with order. Assembly of Trophy components, including attaching personalised engraving plates

Training:
Business Administrator Level 3:

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Day release one Monday per month at Nottingham College City Hub campus.

Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity. This can consist of what a learner could progress into. Which can include, increased duties, salary and new qualifications.

Employer Description:
TrophyMaster is one of the UK’s leading suppliers of personalised trophies, medals, awards, and gifts, helping individuals, teams, and businesses celebrate achievements in style. As a proud division of a family-owned business with an impressive 47-year trading history, we are committed to delivering top-quality products at the best possible prices, all backed by outstanding customer service and personal care. Our expert engraving team brings trophies and awards to life using the latest computerised equipment, offering a professional customisation service for both new and existing items. Everything is completed on-site at our retail store in West Bridgford, Nottingham, where we welcome customers in person while also serving clients across the UK through our successful e-commerce platform. At TrophyMaster, we take pride in what we do—helping people recognise and celebrate success with beautifully crafted awards.

Working Hours :
Monday - Thursday, 8:30am - 5:00pm. Friday, 8:30am - 3:45pm. 1 hour lunch staggered.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working