Administration Apprentice

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Duties and responsibilities will include:

Answering telephones and support customers with enquiries, Making outbound calls to customers to organise visits/installations Liaising with subcontractors Updating internal database with orders Organising and maintaining electronic filing systems Scanning documents Sending emails Compiling and sending documentation to customer Responding professionally and promptly to customer feedback Providing general administration support to team members/management team

Training:

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Adminstration Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Training Outcome:

Once qualified there will be an opportunity to progress within the company as a administrator.

Employer Description:
Wagner UK is a leading provider of engineered fire safety solutions, committed to ensuring the safety and protection of our clients and their assets. With a focus on cutting-edge technology and exceptional service, we are dedicated to creating safer environments.

Working Hours :
Monday to Friday 08:30 to 17:00 with 30 minute unpaid lunch break

Skills:
Communication skills,IT skills,Attention to detail,Team working,Creative,Resilience,Critical thinking