Apprentice Customer Service Representative

Key Responsibilities of the role include:

Customer service admin; processing new sales orders, collections Assist the invoice team Receive inbound sales leads and convert into sales Make outbound calls to produce new business sales leads Upsell additional products and services to existing customers Assist with office housekeeping and admin projects Offer excellent customer service to our retailers via email and telephone Engage with consumers who are looking for product information

Training:
Customer Service Assistant Level 2 Apprenticeship Standard qualification End-Point Assessment (EPA) In-house training

Training Outcome:
A possible permanent position within the organisation for the right candidate Potential to progress onto a dispensing course

Employer Description:
Xpress Fuel are one of the largest independent fuel suppliers, providing fuel cards and bulk fuel deliveries across the UK within a 24 – 48 hour turn around. We offer same day emergency deliveries, anytime, anywhere

Working Hours :
Shifts to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience