Business Sales and Customer Relations Apprentice

Main duties will include:

Building rapport with new and existing customers Working towards sales targets once fully trained Liaising with custoemrs via phone and email Invoicing customers Upselling of products Advising customers of current products and pricing Dealing with incoming enquiries in a professional manner

Training:
The training will be delivered in the workplace under the mentorship of a highly skilled member of staff within the sales team Hull college will also deliver on going training within the workplace

Training Outcome:
On completion of the apprenticeship there is a full-time position available within the team to continue your successful career

Employer Description:
Founded in 1937, Smales remains wholly and independently owned by the Smales family. During this time the business has developed an excellent reputation throughout the UK. Our unwavering focus to source quality fish and seafood, coupled with the experience and dedication of our team ensures only the best reaches the nation’s menus. We are committed to offering the best possible choice in sustainable products, and providing the highest quality service to our customers. To ensure this, we hold full MSC chain of custody certification, stock the widest range of MSC certified brands in the market and also hold BRC Global standard accreditation for storage and distribution. We continually train and invest in our colleagues which allows us to ensure our customers have access to the best and most relevant market information and an exceptional standard of customer service. Our ongoing investment in storage and distribution infrastructure allows us to offer customers a reliable and convenient delivery service, from our door to theirs. Smales continues to work closely with long standing supply partners. We introduce and develop innovative new products in order to give our customers the choice and variation they need to keep menus fresh and customers coming back for more.

Working Hours :
Monday - Friday, 8.30am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative