Apprentice Clinical Administrator

To deal with telephone enquiries, taking and conveying messages appropriately To sort incoming mail and prepare outgoing mail for posting Make appointments and give non-clinical advice as directed, taking necessary action for the call to be handled as quickly and efficiently as possible. Liaise regularly with secondary care staff, laboratories and GP surgeries to obtain patient test results and where necessary receive and maintain database of pathology lab reports ensuring they are correctly assigned to patients and chase up any outstanding reports not received Receive and handle information regarding referrals to the service and deal with them within Trust or departmental timescales

Training:
Business Administrator Level 3 The training will be delivered virtually with BPP

Training Outcome:

Apply for full-time administrator role in the NHS.

Employer Description:
Lancashire & South Cumbria is a Mental Health & Wellbeing Trust. Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. For more information please visit our website via Lancashire & South Cumbria NHS FT.

Working Hours :
Monday to Friday 9am to 5pm, hybrid working and flexible working will be considered.

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working