IT Technician Apprentice

The successful candidate will work directly to the Chief Technical Officer and Chief Information Security Officer with all IT and security aspects of the business such as: 

Be the Single Point of Contact for any IT and security issue  Maintain and repair IT systems, integrate assets and devices  Work with users to identify issues and escalate to service providers  Work with Managed Service Providers to resolve incidents  Carry out technical projects   Be part of an incident response team where required  Develop their own technical, cyber and security skills

Training:

Information Communications Technician Level 3 Apprenticeship Standard: 

The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. 

You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place at either of our training centres, in Birmingham or Worcester, whichever is more suitable for your location. 

You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body. 

This is a Level 3 qualification. 

Knowledge Areas Include: 

Hardware and Networking  Software and Security  ICT Administration 

Training Outcome:

Upon successful completion of the apprenticeship there is an opportunity for the apprentice to become a full-time employee within the company as well as enhance their skills further.

Employer Description:
Level Peaks supply world class systems to UK Ministry of Defence, UK Police Forces, a range of NATO military forces and specialists who demand the best capability. Multiple International and Government agencies trust us to supply capability that works on time and on budget. The company provide and use technology in a broad range of exciting and novel contexts.  

Working Hours :
Mon-Fri, shifts TBC.

Skills:
Communication skills,Organisation skills,Customer care skills,Creative,Analytical skills,IT skills