Customer Service Apprentice

This is an office-based role, with daily tasks such as:

Answering incoming phone calls Taking orders over the phone from customers Helping to resolve customer issues Help support other teams: purchasing, quality control Conversations with suppliers, distributors & potential customers

Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business's processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours

Training Outcome:
Future employment opportunities – career progression within the business

Employer Description:
Xline Systems designs, manufactures and supplies commercial cleaning equipment for window cleaning, pressure washing and solar cleaning to the UK and worldwide market.

Working Hours :
Monday - Friday, 8:30am – 5pm, with 30 minutes lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Microsoft