Business Administrator Apprentice

You will play a crucial part in liaising with customers to ensure exceptional service in order to meet their requirements and work closely with the General Manager to assist in all aspects of production operations.

What does my new role look like?

Handle phone and email communications professionally. Act as the company’s ‘gatekeeper’ and ascertain the reason for incoming calls. Accurately take information such as customer details. Assist customers in understanding products and answering queries. Back up for the sales team in creating quotations and convert them into orders to be processed though the company ERP system. Coordinate customer deliveries and installations with the General. Manager and assist in any production coordination admin and tracking / queries of deliveries. Support sales team in following up on leads to drive conversions. Complete tender quotation documents or sub-contractor questionnaires when required. Support with stock take and purchasing. Sending customers links for reviews and feedback.

Training Outcome:

Be a key part of a growing and dynamic company, with scope to develop and progress within the company.

Employer Description:
Thermmark is the UK’s leading thermoplastic road marking supplier and installer. We are experts in thermoplastic road markings, playground markings, and decorative public space markings. Thermmark is an industry expert in thermoplastic road, playground, and safety markings with years of experience working with both the public and private sector. With all this experience across many industries, we have a deep understanding of the needs, challenges, and requirements of our customers.

Working Hours :
Monday to Thursday 8am-5pm, Friday 8am-4pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Enthusiastic,Hardworking,Proactive