IT Support Apprenticeship

Log all support requests with relevant information on helpdesk Support with administration of IT systems and tools Record and replace defective equipment within the helpdesk Assist with relocation of hardware when required Maintain and update the Cluster hardware and software inventory Manage AV/IT services at events and ensure that the services meet the high expectations of the Cluster Pro-actively assist with any other IT support requests that may arise

Training:
Information Communications Technician Level 3 Apprenticeship Standard One day a week of training at City Gateway. E14 2BE

Training Outcome:
Permanent opportunity

Employer Description:
We are a Trust of nine schools, all based in South East London. Whilst each of our schools maintains its individuality, we share a common mission: to ensure that every single child and young person in our care is successful at school so that they can flourish and be successful in their lives. We are committed to ensuring this success from 3 to Forever, under our mantra of ‘once a Haberdasher, always a Haberdasher’.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative