L3 IT Technical Engineer Apprentice

You will work under the guidance of experienced mentors and support a variety of IT operations, including:

Server Hardware Support: Maintain and troubleshoot HPE and Dell servers in a multi-vendor environment Data Centre Support: Perform cabling activities (installation, termination, patching, testing) with various cable types like CAT-5e, CAT-6, and fibre optics Data Centre Facilities Management: Handle Install, Moves, and Changes (IMAC) requests, along with decommissioning tasks. Client Support: Escort external vendors, manage access requirements, and assist with goods in/out Customer Site Work: Based in Lewisham, you will have occasional site visits to London Docklands

Training:

Fully funded L3 IT Solutions Technician apprenticeship with HPE CDS and LearnTech.

Typical duration to gateway: 13 months (followed by up to 3 months for the End Point Assessment (EPA) period)
Apprenticeship level: Advanced (Level 3)
Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly live remote classroom-based training, workplace assessment/training and online learning working towards completing the L3 IT Solutions Technician standard.

The training covers the following core occupational duties listed here: https://www.instituteforapprenticeships.org/apprenticeship-standards/st0505-v1-1

Training Outcome:

After successful completion of your apprenticeship, there are opportunities to transition into roles such as Infrastructure Support Specialist and the chance to join the 24x7 shift teams.

Employer Description:
Hewlett Packard Enterprise (HPE) is a global leader advancing edge-to-cloud solutions. We help businesses leverage data and applications across various platforms to drive outcomes at the speed necessary to succeed in today’s world. We provide cutting-edge technology solutions, including Cloud Services, High Performance Computing & AI, Networking, Software, and Storage. Our subsidiary, HPE Customer Delivery Services (HPE CDS), plays a vital role in supporting HPE’s offerings, and we’re currently seeking smart, driven apprentices for our two-year apprenticeship programme.

Working Hours :
Monday-Friday. Shifts tbc.

Skills:
Communication skills,IT skills,Problem solving skills,Team working,Motivation,Commitment to learn,Passion for IT