Apprentice Business Administrator

Based at Brantley Manor our prime Care home facility, your duties may also include business admin support to the wider friendly staff team in the national organisation.

Duties will include, but will not be limited to:

Supporting the administration and receptionist teams with service user registration, booking appointments, managing home email account, family and carers communications, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies Support staff with the distribution of information, messages and enquiries for the team

You will also be:

Producing a weekly and daily report in conjunction with home manager Weekly input of staff payroll information Liaison with administrator on payroll queries Processing of incoming and outgoing emails for both the home email account and personal Assist in the production of a weekly occupancy report for home Photocopy documentation as required Booking appointments Scanning, coding and filing of documents Managing events Queries with regards to service user’s registration, deduction of record and service user registration Liason with Head Office re invoicing and account queries To perform general secretarial duties for the home Maintain personal database for home Input data into the patient’s healthcare records as necessary Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Supporting all staff with general administrative tasks as requested

Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Level 3 Business Administrator A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours

Training Outcome:
A full-time Business Administrator position may be available on successful completion of the Apprenticeship

Employer Description:
Pearlcare offer quality care homes providing Residential, Dementia and Respite Care within our Lincoln setting of Brantley Manor. We are looking for an enthusiastic and motivated person to join our small team of care, support and admin staff, as the business admin support apprentice.

Working Hours :
Monday - Friday, 9.00am - 4.00pm however flexibility can be discussed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative