Business Admin Apprentice
Greet and welcome visitors in a professional and friendly manner
Answer and direct phone calls to the appropriate person or department
Provide accurate information to callers and visitors regarding the company and its services
Maintain a clean and organised reception area, ensuring it is presentable at all times
Receive and distribute mail, packages, and deliveries
Assist with administrative tasks such as filing, photocopying, and data entry
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in using office equipment such as computers, printers, and telephone systems
Ability to remain calm and professional in stressful situations
Strong customer service skills and a friendly demeanor
Attention to detail and accuracy
Knowledge of administrative and clerical procedures
Familiarity with Microsoft Office Suite
Prepare and distribute memos, emails, and other correspondence
Handle customer inquiries and complaints, escalating issues when necessary
Maintain confidentiality and handle sensitive information with discretion
Any other responsibility in need of the business
Training:
Level 3 Business Administrator Apprenticeship Standard
End Point Assessment (EPA)
Functional Skills in English and maths if required
Training location to be confirmed. Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
With experience, you could become:
Digital Marketing Marketing Manager Creator content ManagerEmployer Description:
We are a local buisness that deliver training.
Working Hours :
Days and shifts are to be confirmed.
Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience