Apprentice Coordinator

On a daily basis you’ll work within one of our Operational Centres where you will learn to:

Provide full administrative support for the appropriate business sector Become skilled in the use of relevant IT packages and systems Understand and implement internal processes and procedures Build an in-depth product knowledge to enhance your ability to support customers and colleagues Deal with customer quotes, orders, credit notes and purchase orders Communicate with customers on the telephone, via email and in response to website requests or to follow up open quotes Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation Build excellent working relationships with the sales team and customers, learning to understand their needs and requirements Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued Expand your team working skills with your colleagues and the wider Sunbelt Rentals team Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines

Training:

You will be completing a level 3 Business Administration apprenticeship standard.  This will be delivered using a combination of;

Workplace experience to gain practical skills Guidance and training from an experienced workplace mentor Industry recognised training leading to an apprenticeship qualification This is delivered remotely but may include some face-to-face sessions at a training centre

Training Outcome:
Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry The size and scope of Sunbelt Rentals affords a wealth of opportunity for future progression. We are increasingly investing in developing the skills of our apprentices, with additional wide-ranging training opportunities built into the programme, and the development of possible higher-level qualifications and career pathways post-graduation

Employer Description:
Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Working Hours :
In agreement with manager, but will be Monday - Friday between the hours of 07:00 and 17:00 e.g. 08:00 to 16:30.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm,Motivation to learn new skills