Land Based Service Engineering Apprentice

Duties to include but are not limited to:

Working within our fully equipped workshop alongside the workshop manager and other members of staff Assessing & diagnosing faults on a range of petrol, diesel and battery machines Carrying out repairs & servicing to manufactures guidelines Communicating directly with manufactures technical departments to help diagnose issues with machines Assisting in the installation, repairs and servicing of robotic mowers Assisting with off-site breakdown and repairs Ordering and checking in parts to the workshop department Answering phone calls and e-mails when required

Training:
You will be working towards a Level 2 Land Based Service Engineer Apprenticeship Standard You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor You will be required to attend Bicton College for block weeks as part of the apprenticeship training

Training Outcome:

On successful completion of the Level 2 Land Based Service Engineer apprenticeship, apprentices may wish to progress to Level 3 Land Based Service Engineer apprenticeship. 

There may also be opportunity to progress with the company. 

Employer Description:
We sell garden machinery from the leading manufactures such as Stihl, Husqvarna & Stiga. We also hire plant equipment and tools from our main depot to contractors and DIYers in the surrounding area. We have our own onsite workshop servicing and repairing garden machinery, from chainsaws to ride on garden tractors, along with repairs to hire equipment. Alongside this we sell, install, service and repair auto mowers. This involves visiting customers gardens, assessing the area for suitability then working with the customer to find the right machine. Following this we will take the customer through the app to operate the robot and carry out follow up visits to check the machine is working for the customer. We pride ourselves on being a long-standing local business with friendly, knowledgeable staff to help and advise our customers. We are a well know business in the area and have a large customer base who return to us over and over because of the level of service we provide. We are the only authorised dealer in the area who stock the best brands, such as Stihl & Husqvarna.

Working Hours :
Monday to Friday 8am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience