HR People Professional Apprentice

1. Using HR systems to keep records, providing relevant HR information to the organisation and working with the Council on their recruitment and selection processes as well as their people retention strategies.
2. Accessing information systems to maintain accurate and timely information for team members working on key projects and programmes of work.
3. Acting as a responsive and helpful point of resolution for enquiries and queries to the team, and across the wider local authority, prioritising and appropriately dealing with or redirecting communications in a timely manner.
4. Supporting the Recruitment Team with the recruitment and selection process, including the development of standard recruitment packs.
5. Supporting the Recruitment Manager with the digitalisation of the recruitment process and the introduction of a new Enterprise Resource Planning system.
6. Supporting the Recrutiment Team with social media recruitment advertising.
7. Complying with customer service standards.
8. Liaising with other sections and external contractors/agencies.

Training Outcome:
Fully qualified HR Advisor.

Employer Description:
Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

Working Hours :
Your normal hours of work are based on a 37 hour week. Days and shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental