Multi Department Travel Consultant Apprentice

You will be surrounded by experienced travel professionals on a minimum 12-month apprenticeship programme that will give you a unique opportunity to gain hands-on experience and insight into various functions within the organisation. This role is ideal for someone eager to learn and develop a broad skill set in a dynamic and fast-paced environment.

As a Multi Department Apprentice working with a brand team, you will rotate between departments to gain work experience (but not limited to) in; Brand Management, Commercial Finance, Revenue Management, Marketing, Sales, Public Relations (PR), general business administration and customer services whilst championing their corporate values.

As part of this programme, you will assist with routine tasks and special projects across different department such as:

Support Daily Operations:

Support the team with administrative tasks Assist in scheduling and managing appointments Handle enquiries via phone, email, and in-person ADHOC duties including, greet all visitors, signing visitors in to building

Collaborate with Team Members:

Work closely with colleagues and contribute to team goals and projects

Complete Assignments:

Follow instructions and complete tasks accurately and within deadlines

Participate in Meetings:

Attend and actively participate in meetings, providing input and feedback

Maintain Records:

Keep accurate records of work completed and progress made

Adhere to Company Policies:

Follow all company policies, procedures, and safety guidelines

Seek and Act on Feedback:

Regularly seek feedback from supervisors and mentors and make improvements based on guidance

Comprehensive training and guidance on all role responsibilities will be provided as part of the rotational programme.

This is an office-based role either from the RCCL Surrey Office based in Weybridge or their London Office based in Chancery Lane.

Training:

Working with a training provider (Talent Vista Limited in partnership with ABM Training UK Ltd), you will be assigned a specialist Travel Learning and Development Coach who will be working closely with you throughout your apprenticeship to give an enjoyable and enriching experience.

You will work towards the level 3 Travel Consultant Apprenticeship earning a nationally recognised qualification.

Training Outcome:

Opportunities for professional development and career growth following successful completion of this apprenticeship programme.

Employer Description:
Royal Caribbean is the world's largest cruise line, having had a record-breaking year in 2024 and is made up of five brands: Royal Caribbean International, Celebrity Cruises, Silversea, Tui Cruises and Hapag-Lloyd.

Working Hours :
Monday to Friday - 9am to 5:30pm with one hour for lunch - 37.5 hours per week

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Good ability to multitask,An interest in travel,Hardworking and conscientious,Enthusiastic positive attitude,Reliable and punctual