Apprentice Admin Assistant

Day to day responsibilities may include:

Receive regular training as and when agreed in a training programme, to understand the general activities of the administration team and deliver administration services to the organisation. Provide general administrative activities to the organisation to include filing, data entry, scanning post to cloud document storage and distributing accordingly, typing and assisting in the management of communications and paperwork, managing diaries, assisting with travel arrangements/organisation, looking after visitors and assisting with general reception and telephone duties Assisting other teams to meet their deadlines, by ensuring clients are chased to bring in relevant information in a timely manner Maintain accurate records/documentation associated with your work Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager Contribute towards the smooth running of the team Interact and co-operate with all members of the organisation and its suppliers and clients/customers Use of internal systems, including IRIS Accountancy Software, Xero Cloud Accounting and Xero Practice Management to maintain the client database and ensure accuracy

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Training:

Formal training is delivered at HWGTA, located in Hereford (HR4 9SX)

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and Maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Training Outcome:

Many of our apprentices have stayed with the company for many years, progressing up through the levels and becoming department managers.

Employer Description:
An established accountancy firm which has been going over 75 years. We offer a variety of services to clients from all walks of life. We care about our clients and aim to deliver exceptional customer service. In order to do this, we work efficiently using software and forward-thinking ideas to bring accountancy into the modern world.

Working Hours :
37.5 hours a week, Monday to Friday, based around our core working hours of 10am to 4pm. 30-minute unpaid lunch.

Skills:
Communication skills,IT skills,Number skills,Team working,Confident,Pro-active,Motivated,Positive