Business Administration Apprentice

• Ensure that all processes are followed to promote a quality service and compliance to legislation such as GDPR throughout our service.
• Accurately enter data into our bespoke software.
• Coordinate inquiries from initial contact to completion, ensuring customer satisfaction.
• Maintain a comprehensive understanding of our organisations services.
• Signpost our customers effectively using your product knowledge and excellent communication skills.
• Work collaboratively with colleagues to maximise future potential and promote the brand professionally.
• Provide accurate and friendly information to customers, both verbally and in writing.
• Efficiently manage the email inbox, directing inquiries to the appropriate person or departments promptly.

Training:

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Training Outcome:

You may be considered for a full time permanent position upon successful completion of your apprenticeship.

Employer Description:
UKATA (the UK Asbestos Training Association) is a leading association dedicated to improving the quality and standards of asbestos training, with the ultimate goal of protecting workers and the public from the risks associated with asbestos exposure. We are committed to promoting excellence in asbestos training through the development and implementation of high-quality training standards, the provision of best practice guidance, and the promotion of safe and responsible working practices within the asbestos industry. As an association, we work closely with our members to ensure that they have access to the latest information, training resources and industry updates, and we provide a range of support services to help them achieve their training goals. Our membership base includes a wide range of organisations involved in asbestos training, including training providers, asbestos removal contractors, consultants, and equipment suppliers. At UKATA, we are passionate about promoting safe and responsible working practices, and we are committed to working together with our members and partners to achieve our shared goal of protecting workers and the public from the risks associated with asbestos exposure.

Working Hours :
Monday - Friday, 9am - 5pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental