Business Administration Apprentice
Answering patient telephone calls
General administration duties
Updating company website and social media pages
Maintaining shared email mailboxes
Incoming post distribution
Producing quarterly patient newsletters
Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.
Training Outcome:
Progression into a variety of clerical roles within the NHS which in turn could lead to management opportunities.
Employer Description:
We are a federation of 12 NHS GP practices within North West Leicestershire, working together at scale to deliver high quality patient focussed healthcare to our population of around 114,000 patients.
Working Hours :
Monday to Friday, 9-5 Opportunity for ad-hoc overtime on Saturdays
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience